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Frequently Asked Questions

Funeral Arrangement

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What is a funeral?

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Is embalming mandatory by law? Is it required for burial?

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Is cremation a substitute for a funeral?

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Can I have a visitation period and a funeral service if cremation is chosen?

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Can cremation still be carried out after embalming?

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Is it possible to witness the cremation process?

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Can two cremations be performed at once?

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Why are funerals so expensive? Has this cost increased significantly?

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Are cemeteries running out of space?

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What is perpetual care?

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Can the vault be personalized? Are there vaults for cremated remains?

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What type of service should I have?

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What if I cannot afford to pay for my own funeral? Or the funeral of a loved one?

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Can I personalize my funeral service?

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Why should we have a public viewing?

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Why do we need an obituary notice?

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What do funeral directors do?

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What should I do if a death occurs in the middle of the night? On the weekend?

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What should I do if a death occurs away from home?

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What is the purpose of embalming?

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What to do When a Death Occurs

When death occurs at a hospital, care facility or other institution:

That particular facility will be asking you, either before or after death, which funeral home you wish to handle any arrangements. That facility, when they have completed their necessary procedures and documentation, will call the funeral home of your choice. The deceased is then transferred to the funeral home’s care. This can happen any time of the day or night. The funeral home would then contact the family representative - considering the time of day - and an appointment would be made to make arrangements.

When an expected death occurs at home:

Most times, when death occurs at home, it is an expected event. The deceased may have been under the care of a physician or other end-of-life care professional. When this happens, the easiest procedure is to call the funeral home of your choice and they will go to the home and transfer the deceased into their care. You may be asked a few simple questions by the funeral home before the transfer is made. This may be necessary for the funeral home to establish if any other authorities need to be contacted before the transfer takes place. The Office of the Chief Medical Examiner (OCME) and the local police will have to be contacted if the death was not expected. If the death was expected (but not so suddenly), or is questionable by the funeral home, the funeral home will contact the OCME. They will then make a decision as to if the deceased can be transported to the funeral home or to their office in Calgary.

Calling the police, ambulance, OCME or other authorities may be an unnecessary burden for the family. If there are any doubts about who should be called, your funeral director is well-trained for decision-making, as well as knowing the laws of Alberta. One phone call to the funeral home is all that is needed. The funeral director will know if other authorities need to be contacted or not.

When an unexpected death occurs:

When a death occurs suddenly or it cannot be explained, the Office of the Chief Medical Examiner (OCME) conducts an investigation, under the authority of the Fatality Inquiries Act. The OCME investigates deaths to determine:

• Identity of the deceased • Date and place of death • Medical reason for death (why it occurred) • Manner of death

At the time of your loved one’s death, the OCME will be contacted and – if they require an autopsy to take place – the deceased will be transported by a transportation company, which specializes in decedent care, to the OCME in Calgary. Once the OCME has finalized their examinations, they will then allow your loved one to be taken to the funeral home of your choice. Once the family of the deceased contacts the funeral provider, they will ensure to walk you through what the next steps are.